April 2, 2001: Microsoft Office 2001 Service Pack released

Word

• Microsoft Word 2001 Service Release 1 (SR 1) correctly saves documents in Word 4.0 for the Macintosh format when that format has been selected in the Save Word files as pop-up menu in the Preferences dialog box (Edit menu, Preferences command, Save tab). However, the Office Assistant must be turned off for this option to work properly. To turn off the Office Assistant, click Turn Assistant Off on the Help menu.
• Word 2001 SR 1 fixes a rare problem that sometimes caused documents containing numbers to lose data or become corrupted when they were saved in Rich Text Format and opened in Word for Windows.

Excel

• In Microsoft Excel 2001 Service Release 1 (SR 1), user-defined VBA functions no longer generate overflow errors for some fractional values.
• You can work with fonts in Excel 2001 SR 1 while Adobe Type Manager is installed on your computer and Excel will not stop responding.
• If you exit Excel 2001 SR 1 before saving your worksheet changes, and then choose to save the worksheet as a Web page, Excel will save your worksheet properly.
• 3.2.2 FileMaker Import Improvements
  FileMaker Import now handles larger databases as well as databases with records containing JPEG, PICT, or TIFF images.
• If you drag and drop a Claris FileMaker database into an Excel worksheet, Excel 2001 SR 1 can successfully save the worksheet.
• In Excel 2001 SR 1, List Manager objects have been enhanced to provide better compatibility with previous versions of Excel.
• Filtered lists update your worksheet without leaving “artifacts” on the screen.
• If you create a list object column with Text as the default data type, Excel 2001 SR 1 properly retains that setting.
• You can use a named range for list object data validation and successfully insert a row in the middle of that range.
• If you make a new entry at the end of a list object that keeps a total of the data, save it as a Web page, and then open that Web page for editing later in Excel 2001 SR 1, the list object will retain your new entries.
• If you import a text file that contains Double Byte Character Set (DBCS) characters, List Manager recognizes and imports the characters.
• If you create workbooks with List Objects in Excel 2001 SR 1, the worksheets can be opened and saved by using other language versions of Excel 2001.

PowerPoint

• If you customize the Formatting toolbar, Microsoft PowerPoint 2001 Service Release 1 (SR 1) handles the changes properly.
• In PowerPoint 2001 SR 1, slides that contain images with white backgrounds and are exported to GIF or PNG format retain the white backgrounds of their images. Presentations that contain images with white backgrounds and are saved as Web pages also retain the correct white background for the images.
• PowerPoint 2001 SR 1 properly prints slides containing images that were copied and pasted from Adobe Photoshop.
• PowerPoint 2001 SR 1 correctly opens presentations with linked files if the linked files are in the same folder as the presentation. Even if you move presentations to another computer or another volume, PowerPoint can open presentations with linked files as long as the presentation and the linked files are in the same folder. Presentations with linked files include Microsoft PowerPoint 2000 for Windows presentations that have been saved by using the Pack and Go feature.
• PowerPoint 2001 SR 1 correctly opens and saves presentations that were created with PowerPoint for Windows and that contain OLE objects.

Entourage

• If you are working on more than one e-mail message and your Macintosh is reset, Microsoft Entourage 2001 Service Release 1 (SR 1) will recover all of the e-mail messages you were working on.
• Saves notes and searches through HTML e-mail messages faster.
• Fixes a problem that sometimes caused Entourage to stop responding when users switched identities.
• You can view different months in the Calendar in Entourage 2001 SR 1 when a day other than Sunday is selected as the first day of the week.
• Entourage no longer stops responding when the address book or recent address list are used to enter extremely long names or e-mail addresses into a message.
• You can start Internet Explorer at the same time that Entourage 2001 SR 1 is running without causing the computer to stop responding. However, see the "Known Issues in Entourage 2001 SR 1" section of this Read Me file to learn more about starting Internet Explorer with the Microsoft Windows Media Player plug-in while Entourage is running.
• Can perform advanced rebuilds of Entourage databases and recover databases even if they are badly damaged.
• Custom categories imported from Palm Desktop were in some cases duplicated in the Entourage Category list each time the user synchronized with Entourage. This issue has been resolved in Entourage 2001 SR 1.
• Fixes a problem that sometimes caused Entourage to stop responding or return incorrect results when running a rule, advanced find, custom view, or find related items with more than 10 criteria.
• Opens contacts and performs quick searches faster, especially for users with large contact lists.
• Properly retrieves messages from Eudora Internet Mail Server (EIMS), Netscape Messaging Server, and Lotus Domino IMAP Server.
• Correctly deletes mail folders stored on Sun and Mac.com IMAP mail servers.
• Microsoft Hotmail users can send messages by using the Hotmail service.
• Entourage can connect to a SMTP server that requires authentication even if you use your full e-mail address as the account ID or include a domain name before the account ID.
• Does an even better job of importing and exporting messages to and from other e-mail programs, especially to and from Mailsmith and Eudora.
• Messages imported from Eudora’s or Netscape’s Sent Items folder can be marked as read in Entourage 2001 SR 1.
• Lines wrap properly in vCards in Entourage 2001 SR 1.

How to troubleshoot error messages that may appear when Entourage Starts

When you attempt to start Entourage, one of the following messages may appear:

• "An error has occurred. Unexpected end of file."
• "Memory is full."
• "An unknown error 4359 occurred."

If one of these messages appears, it is likely that the Preferences file for the currently selected identity is damaged. To fix the problem, you can replace the Preferences file.

1. Replace the Preferences file for the current identity
2. Quit Entourage if it is running.
3. On your hard disk, locate the Documents:Microsoft User Data:Office 2001 Identities folder.
4. Inside the Office 2001 Identities folder, find and open the folder for the identity that was selected when Entourage displayed the message.
5. Drag the Preferences file in the identity's folder to the Trash.
6. Restart Entourage. The Setup Assistant will rebuild the account for the identity.

If replacing the Preferences file fails to fix the problem, it is possible that the Entourage database has become damaged. You can rebuild the Entourage database by following the steps outlined in the MS Entourage Read Me file in the Microsoft Office 2001:Read Me folder.

If rebuilding the Entourage database fails to fix the problem, it is possible the Entourage Preferences file has become damaged. You can replace the Entourage Preferences file to fix this problem.

Replace the Entourage Preferences file

1. Quit Entourage if it is running.
2. Locate the Entourage Preferences file on your hard disk in the System Folder:Preferences:Microsoft folder.
3. Drag the Entourage Preferences file to the Trash.
4. Restart Entourage.

International Language Support

• The English version of Word 2001 SR 1 provides users of Japanese multilingual documents with better text editing controls and improvements to Japanese language proofing tools.
• The Australian thesaurus works correctly in multilingual documents in Word 2001 SR 1.
• Word 2001 SR 1 fixes an issue that in some rare cases caused Word fields to disappear from documents shared between French, German, and English versions of Microsoft Word 2001 for Mac.

Known Issues in Office 2001 Service Release 1

• The IBM ViaVoice 2.0 add-in program for Microsoft Word 98 Macintosh Edition may cause your computer to stop responding when used with Microsoft Word 2001 Service Release 1 (SR 1). To successfully run the ViaVoice add-in with Word 2001 SR 1, clear the Show Project Gallery at startup check box in the Preferences dialog box (Edit menu, Preferences command, General tab). Microsoft is working closely with IBM to improve the stability of the ViaVoice add-in with Word 2001. More information about this issue will be provided when available on the Microsoft MacTopia Web site at <http://www.microsoft.com/mac/>.
• Microsoft PowerPoint 2001 Service Release 1 (SR 1) does a better job of opening Microsoft PowerPoint 2000 for Windows presentations that contain embedded objects such as equations, charts, embedded spreadsheets, and so on. However, if the presentation contains a large number of embedded objects, you may need to increase the amount of memory allocated to PowerPoint to display the presentation properly.